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Shipping methods and delivery times

www.toner1.es usually delivers orders in Spain, excluding Ceuta, Melilla and Canary Islands. The delivery time is 1 to 2 business days for express shipments, and 3 to 6 days for standard shipments, subject to availability, from the date of receipt of the order.

Orders will be sent directly from www.toner1.es through its logistics operators, which are:

   * UPS, for ink and original toner shipments

   * SEUR, for compatible ink and toner shipments and computer products.

For shipments to Ceuta, Melilla, Canary Islands, and countries of the CEE, the client will hire the client with the transport agency that suits him, to pick it up at our facilities, agreeing in advance, with Toner1.es to The day of collection. The price of the products that appear in the store, corresponds exclusively to Spain and Balearic Islands. The PVP for Ceuta, Melilla, Canary Islands, and countries of the CEE, will be the one that appears in store with taxes included, but in invoice, VAT will appear to zero.

The cost of shipping will be € 5.70 + VAT for standard shipments, and € 9.00 + VAT for express shipments. In the case that the order is collected in facilities will not be charged shipping costs.

In case there is no responsible for the receipt of the package at the address indicated delivery, a notice will be left with a telephone number to call to confirm at what time they can deliver the goods. The transport agency will store your package in your warehouses approximately seven days before returning to our facilities.

If you do not receive your purchase within the estimated time, you must contact the Customer Service Department of www.toner1.es. You can write to pedidos@toner1.es or call 925436086. From the moment we have your notification we will make the appropriate arrangements to find out why you did not receive it in the agreed time.

Returns

If in the received order you find any defective product, you should contact pedidos@toner1.es or call 925436086

You can return the merchandise to us whenever you communicate your intention within a week after receiving the order and provided that you maintain in optimum condition your packaging. To do this you must contact us at pedidos@toner1.es, call 925436086 or you can also use our contact section.

Whenever the return responds to defects of the product, www.toner1.es assumes the shipping costs caused by the return. You can replace it or replace it with other items.

If the reasons for return are outside of www.toner1.es, ie if the consumer wants to exercise his right of withdrawal (return), will have a term of 14 calendar days from the date of receipt of the order. Toner1 undertakes to return the full amount of the purchase. To do this you must contact us at pedidos@toner1.es, call 925436086 or you can also use our contact section.

TARIFAS DE ENVIO  ↓

  FORMA DE ENVIO
  TARIFA
 *  Estandar 3-5 dias   6.90€
 *  Express 1-2 dias  10.90€
 *  A partir de 600€  Gratis

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