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see the Cookies policy.
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General conditions
Price lists
In relation to the Value Added Tax, as a general rule, the tax rate of 21% will be applied for the territory of the European Union where this tax is applicable
The prices shown on www.toner1.es may be revised and modified if the conditions require it at any time provided it is considered outdated or requires regularization.
Payment Methods
All purchases can be paid with:
* Income / Transfer.
It is the most economical way. Our data to make the entry or transfer will be provided at the time of order confirmation.
* Paypal.
If you have an account in Paypal you can send the money comfortably and without expenses to our account. Register is Free, you just have to associate your card or bank account with a postal address and start enjoying online payments in Web Pages and auctions.
* Credit card.
Using the secure server of our payment gateway.
Once you have placed the order in our shop, the program will direct you to the website of the well-known and secure signature of the payment gateway where you will indicate the details of your card.
Important: At the end of the process, the page of our payment gateway will return you to our store where you will finish the order process.
Our payment gateway uses SSL technology to protect your information. In addition, when you send a payment through this gateway, the recipient does not receive sensitive financial data such as your credit card number or your bank account. This way, you do not have to worry about paying people you do not know.
Credit card fraud is a crime and www.toner1.es will take legal action against anyone who carries out a fraudulent transaction in our store.
You can always check the total amount of your order at the last step of order confirmation in your shopping cart.
The e-mail address obtained from the subscription form will be used to send you information about news, products and special offers related to www.toner1.es
The billing data will be used only for the shipment of the purchased product (s). This information will not be used for commercial purposes nor will it be ceded to third parties.
Warranty
Customers of Toner1.es benefit from the warranty given in the articles, which will be 12 months, both original and compatible.
Defects or defects due to improper use or manipulation of the material or wear caused by normal use of the same are not included in this warranty.
The impairments in the functionality of the articles, due to the design limitations thereof, are also excluded from the coverage of this guarantee.
Consult the specialized advice of our Customer Service.
Protection of general data
You can consult our privacy policy in the section "Privacy Policy" intended for this purpose.
Legislation and jurisdiction
The present general conditions will be interpreted according to the legislation in force in Spain in the matter, which will be applied subsidiarily in everything that has not been foreseen in the same. (Basically Law 34/2002 of 11 July on information services and electronic commerce).
Modifications
Toner1.es reserves the right to modify at any time the SERVICES provided through the website www.toner1.es, introducing or eliminating certain services or contents that contribute to offer a better service.
Shipping and returns
Shipping methods and delivery times
www.toner1.es usually delivers orders in Spain, excluding Ceuta, Melilla and Canary Islands. The delivery time is 1 to 2 business days for express shipments, and 3 to 6 days for standard shipments, subject to availability, from the date of receipt of the order.
Orders will be sent directly from www.toner1.es through its logistics operators, which are:
* UPS, for ink and original toner shipments
* SEUR, for compatible ink and toner shipments and computer products.
For shipments to Ceuta, Melilla, Canary Islands, and countries of the CEE, the client will hire the client with the transport agency that suits him, to pick it up at our facilities, agreeing in advance, with Toner1.es to The day of collection. The price of the products that appear in the store, corresponds exclusively to Spain and Balearic Islands. The PVP for Ceuta, Melilla, Canary Islands, and countries of the CEE, will be the one that appears in store with taxes included, but in invoice, VAT will appear to zero.
The cost of shipping will be € 5.70 + VAT for standard shipments, and € 9.00 + VAT for express shipments. In the case that the order is collected in facilities will not be charged shipping costs.
In case there is no responsible for the receipt of the package at the address indicated delivery, a notice will be left with a telephone number to call to confirm at what time they can deliver the goods. The transport agency will store your package in your warehouses approximately seven days before returning to our facilities.
If you do not receive your purchase within the estimated time, you must contact the Customer Service Department of www.toner1.es. You can write to pedidos@toner1.es or call 925436086. From the moment we have your notification we will make the appropriate arrangements to find out why you did not receive it in the agreed time.
Returns
If in the received order you find any defective product, you should contact pedidos@toner1.es or call 925436086
You can return the merchandise to us whenever you communicate your intention within a week after receiving the order and provided that you maintain in optimum condition your packaging. To do this you must contact us at pedidos@toner1.es, call 925436086 or you can also use our contact section.
Whenever the return responds to defects of the product, www.toner1.es assumes the shipping costs caused by the return. You can replace it or replace it with other items.
If the reasons for return are outside of www.toner1.es, ie if the consumer wants to exercise his right of withdrawal (return), will have a term of 14 calendar days from the date of receipt of the order. Toner1 undertakes to return the full amount of the purchase. To do this you must contact us at pedidos@toner1.es, call 925436086 or you can also use our contact section.